More Engagement, Same Challenges Face Associations

New research reveals that, despite more frequent and innovative outreach efforts, many associations still struggle to overcome communication barriers and forge meaningful connections with members. Solving these challenges calls for a sharper focus on strategy and a...

Let’s Talk About Chatbots

Exhibition and event organizers are far too familiar with the pre-event deluge of repetitive questions from attendees and exhibitors that can overwhelm their team. One association discovered a solution that reduced its staff’s workload by 80% while simultaneously...
People on the Move

People on the Move

Dan Hayes The Las Vegas Convention and Visitors Authority has appointed Dan Hayes as its new chief operating officer. Hayes will lead operations, expansion, and renovation initiatives at the convention center as he oversees the organization’s broader operational...
Tom Ruzsa | PCMA Member Spotlight

Tom Ruzsa | PCMA Member Spotlight

Get to know PCMA Member Tom Ruzsa, Director of Meeting Sales and Sports, Meet Minneapolis What initially led you to becoming involved with PCMA? I joined PCMA to increase my networking presence in the Chicagoland area. How has your career developed as a result of...