Rachel Smith

Rachel Smith

by | May 26, 2026 | Uncategorized

PCMA’s 20 in Their Twenties program honors exceptional young leaders in the business events industry. Class of 2026 member Rachel Smith, meeting coordinator at Optica, sees onsite inconveniences as part of the adventure of event planning, an outlook that not only...

Big Decisions Happen by the Water

by | May 26, 2026 | Uncategorized

Greater Fort Lauderdale’s waterfront convention district offers the atmosphere, infrastructure, and sustainability commitments that modern meetings demand.  Research increasingly shows that meetings are better by the water. Teams are more energized, engaged, and...

Barbara Khozham, CSP

by | May 25, 2026 | Uncategorized

Barbara Khozam is one of the few customer experience speakers who mystery shops organizations before stepping on stage. By uncovering real service gaps through firsthand research and interviews, she delivers humor-driven, immediately actionable programs that create...
What’s Shaping Live Experiences in 2026?

What’s Shaping Live Experiences in 2026?

by | May 22, 2026 | Uncategorized

A new report from event production company Encore, and events media, research, and consulting firm Boldpush, offers insights based on the survey responses of 447 event professionals. Respondents, one-third of whom are corporate planners, were asked for their...